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Orders are processed within 1–2 business days (Monday–Friday).

Once shipped, delivery typically takes 3–5 business days (Monday–Friday).

Total delivery time is 4–7 business days (Monday–Friday).

For more info visit our Shipping policy.

Yes. We offer free shipping on all orders delivered within the United Kingdom.

For more info visit our Shipping policy.

You may return your order within 30 days of delivery, provided the item meets our return eligibility requirements. Customers are responsible for return shipping costs unless otherwise required by applicable law.

For more info visit our Refund policy.

Once your returned item has been received and inspected, approved refunds are generally processed within 5–10 days. Your bank or payment provider may need additional time for the refund to appear in your account.

For more info visit our Refund policy.

If you have any questions about your order, shipping or returns, please contact us.

Email: info@kayleenina.com
Phone: +44 7882 511445

Support hours
Monday–Friday: 9:00 AM – 5:00 PM (GMT)
Saturday–Sunday: 11:00 AM – 4:00 PM (GMT)

We reply within 24 hours on business days.

For more info visit our Contact page.

Once your order has been shipped, you’ll receive a tracking number by email. Use this number to follow your order’s delivery status and estimated arrival.

For more info visit our Track Your Order page.